Debtset – Bailiff-Sheriff Aust MEMBER Login
Baidam and Infoblox pioneer Australian-first fraudulent website takedown service
BAIDAM Takedown Services has implemented an Australian-first online capability to ‘take down’ fraudulent websites.
Developed using domain name system (DNS) security solutions technology – developed by global cloud networking and security services company, Infoblox Inc – Baidam’s new capability can take down lookalike websites and scam domains within a week by mastering the DNS. 
Baidam is an Indigenous Australian ICT and cyber security provider that is a recognised leader in online innovation. Baidam was established in 2018 by Jack Reis and Phillip Jenkinson as a cybersecurity reseller.
The subsequent addition of professional and managed services and recruitment has seen Baidam emerge as Australia’s premier Indigenous ICT security services and solutions provider with a client list that includes national ASX 200 companies and local, state, and federal government departments.
This industry-first capability comes as the Australian Competition and Consumer Commission’s (ACCC) National Anti-Scam Centre reported that Australians lost $2.74 billion to scams including investment, identity theft, and online shopping scams in 2023.
Fraudulent websites targeting Australians with investment scams were a major factor, leading the Federal Government to ‘boost work by the Australian Securities and Investments Commission to identify and take down investment scam websites’.
Baidam leader speaks out about threats to regions
Baidam CEO Jack Reis said fraudulent domains were a rising threat for any organisation – from sole traders to major enterprises – but Indigenous and regional businesses could be particularly vulnerable to internet fraud.
The ACCC report highlighted how First Nations people reported almost double the number of scams in 2023 compared with 2022. 
“There are parts of Australia where the internet is very new, or not available yet at all,” Mr Reis. “It’s one of the most important resources we can bring to the bush, but lack of experience and education on cybersecurity and online scams can leave indigenous people and businesses more vulnerable.
“Together with Infoblox, we’re committed to helping organisations across Australia maintain a secure and trustworthy online presence and quickly mitigate the impact of fraudulent or lookalike websites.”
Baidam Takedown Services operate out of the company’s Gundan Security Operations Centre (SOC) in Brisbane, Australia’s first Indigenous designed and managed SOC.
The centre was opened by Cyber Security Minister Clare O’Neil and was built using an Indigenous co-design methodology. Baidam provides training and experience that offers pathways for First Nations people to become cyber leaders.
How this tech works
Baidam Takedown Services weave together Infoblox’s validation, mitigation, monitoring and reporting features by using DNS to track, identify, confirm and remove websites way quicker than the typical industry response time, which can range from months to ‘never’.
Infoblox leverages rapid escalation, its DNS and threat intelligence expertise, backed by its relationships with Australian and global internet service providers (ISPs), telecommunications companies and domain administrators to achieve this.
The service can also track and remove stolen proprietary information – including access credentials, personally identifiable information, and credit card data – from online forums or fraudulent hosts.
Further, it can confirm the existence of potential malware and remove malicious files from organisations’ legitimate websites.
Infoblox Australia and New Zealand managing director Scott Morris said internet fraud could be the spark that ignites other malicious activity, including ransomware, as stolen credentials taken through fake websites, imitated multi-factor authentication (MFA) and phishing campaigns that are often used to conduct these attacks.
“We’re seeing internet fraud playing a more prominent role in how cybercriminals infiltrate organisations in Australia,” Mr Morris said. “Our takedown service helps companies neutralize fraudulent domains impersonating them for criminal activities.
“While blocking malicious domains should be a priority for every user, this takedown service lets companies become proactive in defending their good name and customers. We’re incredibly proud to work alongside Baidam as one of the nation’s most trusted cybersecurity providers to reduce these risks.”
Baidam’s Infoblox-supported Takedown Services are available across Australia now. Organisations can purchase or pre-purchase ‘packs’ of takedowns for current or future suspected fraudulent websites and domains.
Mr Reis said Baidam Takedown Service aimed to help prevent the billions of dollars Australians lose to scams every year.
For more information on Baidam Takedown Services, click here.
For more information on Infoblox’s domain mitigation services, click here.
ends
