Business News Releases

Savvy scammers exploiting deadlines to target Aussies

THE Australian Taxation Office (ATO) is warning the community about scammers taking advantage of tax payment deadlines to scam unsuspecting victims.

"Late last year, we saw the biggest ever peak in money being lost to scammers pretending to be from the ATO," Assistant Commissioner Karen Foat said. Around $2 million was lost from November 2018 to January this year.

“I’m particularly concerned about the sophistication these scammers keep showing," Ms Foat said. "They are getting better at impersonating large organisations and ramp up in periods where people expect to hear from us, to make their threats appear more legitimate.

“While some taxpayers will have tax payments due from November, the ATO will always let you know how much you owe and the due date when we send your notice of assessment.

“If you’re unsure, you can check if you have a legitimate debt anytime by logging into your myGov account, or by contacting us or your tax agent.

“Our work to inform the community has paid off. We are seeing an increase in the number of people reporting scams and a decrease in the number of people handing over money to scammers. But any money going to scammers is too much," Ms Foat said.

“So far this year, 622 people paid over $2.1 million to scammers impersonating the ATO. We see these ATO impersonation scams by phone, email, SMS and even through message apps such as WhatsApp.

“We’ve also recently spotted scammers using the cardless cash feature offered by many banks. Through this feature, victims are sent codes to withdraw cash from an ATM, which they then read out to the scammer. 

“One Sydneysider was duped out of $500 through this tactic. After a client alerted him that he was scammed, he reported the incident to us.

“In October, we also saw a spike in email and SMS scams, often asking people to update their personal details. These scams usually contain links to fake online services to get personal information that enables scammers to steal your identity”, Ms Foat said.

SAFETY CHECK

The ATO will never:

 

  • use aggressive or rude behaviour, or threaten you with immediate arrest, jail or deportation
  • project our number onto your caller ID – so people can be sure that if there’s a number on their caller ID, it’s not the ATO calling
  • request payment of a debt via cardless cash, iTunes or Google Play cards, pre-paid Visa cards, cryptocurrency, or direct credit to a personal bank account
  • send an email or SMS requesting you click on a hyperlink to log on to government services

"If you receive a call, email or SMS and aren’t sure, it's okay to hang up or not respond. Instead, you can phone the ATO’s dedicated scam line 1800 008 540 to check if it was legitimate. You can also report a scam online at ato.gov.au/reportascam," Ms Foat said.

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Education in remote and complex environments

THE House Standing Committee on Employment, Education and Training has launched an inquiry into the education of students in remote and complex environments.

Committee chair, Andrew Laming MP, said the inquiry would examine the performance of the Australian education system in remote and regional areas, its territories and in complex circumstances like drought and post-natural disaster.

"The committee looks forward to examining how Education meets the learning needs of students and how barriers in the education journey are overcome," Mr Laming said.

Areas of interest include:

  • small remote schools; particularly in challenging areas like the tri-state area of central Australia;
  • career counselling of remote students and means of connecting them to further education or local employment;
  • challenges faced by regional schooling providers and initiatives in place;
  • how families of vulnerable young children can access, enrol and remain in early learning, and the collaboration between early and primary education;
  • the performance and monitoring of those in home schooling to maintain national minimum standards; and
  • access and support to deliver the Australian Curriculum (including STEM) in a flexible way, to meet local learning needs and interests of remote students, including examples of innovative ways in which the curriculum is being delivered in remote schools.

Submissions to the inquiry are now open.

The committee said it welcomed advice and suggestions from the public on potential locations for public hearings to be held in 2020.

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Re-introduction of Ensuring Integrity Bill

THE reintroduction of the Fair Work (Ensuring Integrity No. 2) Bill 2019 is a welcome development and a sign to over 380,000 small building and construction businesses that the Parliament has not abandoned them, according to Master Builders Australia. 

CEO Denita Wawn said that while the Bill’s failure to pass last week was a huge blow to industry confidence, its reintroduction provides some hope that an end to bullying and thuggery deployed by building unions remains in sight. 

“Everyone knows there is a problem in building and construction with bullying - and every Senator who spoke on the previous Bill acknowledged there were some unions and some officials who constantly and deliberately do the wrong thing,” Ms Wawn said. 

“The problem is that most of these bad apples are in our industry and we have to wear the consequences of their bullying. This isn't a union busting Bill as many make out and there are lots of good unions out there – we just want the unions in our industry to be like those in every other industry. 

“We are deeply concerned that some organisations and officials would have taken last week’s Senate outcome as a green light to continue bullying, intimidation and thuggery, and called for the Parliament to make the Bill its first priority for 2020,” she said. 

“The historical data shows that building unions will likely rack up around $450,000 in court fines and penalties between now and the resumption of sittings in 2020, with the cost to industry being many times higher than that,” Ms Wawn said. 

“That’s almost half a million dollars of union members money which could be avoided if only building unions played by the rules like most other organisations seem able to do.

“You don’t need to break workplace laws to represent your members,” Ms Wawn said.

www.masterbuilders.com.au

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Small grocer collective bargaining proposal a game-changer: Ombudsman

THE Australian Small Business and Family Enterprise Ombudsman Kate Carnell says small supermarkets should be able to engage in collective bargaining to remain competitive and viable.

The Ombudsman has written to the Australian Competition and Consumer Commission (ACCC) in support of a proposal by Co-Operative Supermarkets Australia, to participate in collective bargaining to help small businesses compete with the major supermarkets.

“Australia’s supermarket industry is in the midst of a long-running price war and that’s hurting small businesses,” Ms Carnell said.

“It’s nearly impossible for smaller players, with limited market share and purchasing power, to compete.

“The industry is dominated by Woolworths Group (34%), Coles Group (27%) and Aldi (11%) collectively owning more than 70 percent of the market share.

“While other multinationals such as Costco, Kaufland and Amazon may dilute market concentration, Coles and Woolworths will likely continue to drop prices to remain competitive.

“My office has been assisting a number of small businesses that have been subjected to predatory tactics used by large supermarket operators to financially squeeze their small suppliers.

“Collective bargaining is a game-changer for small supermarkets and businesses in the grocery supply chain because it strengthens their purchasing power.

“It would also contribute significantly to supply chain diversification, allowing small and medium manufacturers and growers to explore new markets while also promoting their sustainability and growth in domestic production, particularly in regional Australia.    

“This initiative will help keep local shopping centres viable. If the supermarket closes, the whole shopping centre is likely to go as well.”

www.asbfeo.gov.au

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Delays to new infrastructure construction hits GDP as engineering construction hits 11 year low

AUSTRALIA'S ECONOMY expanded by just 0.4 percent during the September 2019 quarter with growth hit by continued delays in the activation of new infrastructure projects -- and that is a real concenr, according to Master Builders chief economist Shane Garrett. 

“The three parts of the economy which shrank during the quarter were engineering construction, residential building and private business investment. Slow conditions in construction are not helpful from the point of view of encouraging businesses to invest,” Mr Garrett said.

“Clearly, the pace at the construction of new infrastructure is being commenced is holding back not just construction activity but the entire economy.

“The key ABS data released today show that the annual pace of GDP growth was 1.7 percent over the year to September, well short of the economy’s 3 percent trend rate of growth,” Mr Garrett said. 

“At a time when infrastructure should be one of the economy’s highlights, the volume of engineering construction work done actually dipped to its lowest level since early 2008 - having shrunk by another 5.9 percent during the last quarter. 

“The weakness of construction activity is clearly hurting growth in other areas of the economy too.

“With household spending having stagnated, growth in our economy is now almost completely reliant on day-to-day government spending and demand for our exports from overseas,” Mr Garrett said. 

“Master Builders calls all levels of government to do more to accelerate the construction of infrastructure projects. While mega-projects take time to activate, there are many opportunities to fast track smaller projects outside Sydney and Melbourne, including in regional Australia. Many of these can be delivered by smaller and local construction contractors which helps to multiply the economic benefits,” he said. 

“Construction activity is unique in its visibility and its capacity to restore confidence amongst consumers and businesses. We need to seize this opportunity."

www.masterbuilders.com.au

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30 years of intelligence oversight

THE Parliament’s Intelligence and Security Committee is marking 30 years of operation with the presentation if its Annual report of Committee activities for 2018-2019.

Committee chair Andrew Hastie said the importance of the committee has increased over the years, and that this is set to continue in future.

"The committee provides a collaborative, classified space for Members from both sides of politics to come together to examine draft national security legislation in a detailed manner," Mr Hastie said.

"Our oversight of the national intelligence community ensures that intelligence agencies remain accountable to the Australian Parliament and through the parliament, to the Australian public.

"Committee work is an important part of the Westminster tradition, and so the Committee regards its independence and oversight as essential to good democratic governance."

The report reflects on the evolution of the committee, the achievement of major milestones and looks forward to possible future developments.

The committee’s role and place within the national security architecture has changed considerably since the first Parliamentary Joint Committee on the Australian Security Intelligence Organisation was appointed in 1988 to provide some oversight of ASIO.

Over the years, the committee’s oversight responsibilities have matured to encompass most of the national intelligence community, including the completion of annual reviews of the administration and expenditure of intelligence agencies.

The committee has also developed substantial responsibilities in refining national security legislation to build bipartisan consensus in Australia’s national interest.

Further information on the inquiry can be obtained from the Committee’s website.

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Thieving fake tax agent stopped by the ATO

A 33-year-old Sydney man has been sentenced at the Mt Druitt Local Court today after pretending to be a tax agent and charging several people a fee to lodge their tax returns, only to then steal their refunds.

As a result of his actions, Mr Cox received a two and a half year prison sentence to be served in the community by way of an Intensive Corrections Order. He was also ordered to pay over $13,000 in compensation to the ATO and his victims, and has had $22,000 worth of his assets seized.

Mr Benjamin Cox pretended to be a tax agent to more than 1,000 people, charging $100 for his services and using their myGov login details to submit income tax returns on their behalf. He also stole $12,866.62 worth of refunds by having them directed to his personal account.

Mr Cox advertised his services through Facebook and Gumtree, targeting vulnerable people in the community who were unfamiliar with the Australian tax system.

The ATO and TPB are working closely to identify and put a stop to unregistered preparers. People pretending to be tax agents often promise refunds that are too good to be true or provide discounted services much cheaper than legitimate registered tax agents.

Another tell-tale sign to look out for is that unregistered preparers often use a taxpayer’s personal login details to access their ATO Online account through myGov to lodge tax returns. A legitimate tax practitioner will never ask for your myGov credentials – they use dedicated ATO Online services to lodge returns for their clients.

The ATO, the Tax Practitioners Board (TPB) and NSW Police received complaints about Mr Cox and he was promptly arrested after a joint investigation into his activities.

Assistant Commissioner Adam Kendrick welcomed the sentence handed down today, saying that Mr Cox’s actions risked damaging the integrity of the tax system and the tax profession.

“Not only was Mr Cox pretending to be a tax agent and providing services without a registration, he was stealing from his clients," Mr Kendrick said.

“These unregistered preparers pose a threat to vulnerable taxpayers and risk the reputation of registered tax agents.

“They pretend to offer legitimate services to the community, but in reality they pose a serious threat not only to the people that use them, but to the broader community and the tax system as a whole.

“Your tax agent has access to your personal identifying information like your Tax File Number. Giving information like this to an untrustworthy person can end badly, as shown in this case. You can protect yourself by checking that your tax agent is registered and never sharing your myGov login details and password with anyone, including your tax agent.

“We have a shared interest with registered agents, the TPB and tax professional associations to protect the community and the integrity of Australia’s tax and super systems,” Mr Kendrick said.

Taxpayers can check if their tax practitioner is registered on the Tax Practitioners Board website at tpb.gov.au

ato.gov.au/tipoff

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Banning insurance cold calls welcome, but further restrictions required

LEADING advocates for financial industry reform, Maurice Blackburn Lawyers has welcomed ASIC’s announcement it will heed the recommendation of the Hayne Royal Commission to ban cold call telephone sales of life insurance and consumer credit insurance.

Maurice Blackburn principal, Josh Mennen said the Royal Commission revealed many people have been taken advantage of by unsolicited telephone calls from financial companies pushing unsuitable products.

“This is an important step by ASIC in faithfully implementing Commissioner Hayne’s recommendations and will help protect the vulnerable members of our community from unscrupulous product spruiking by banks and insurers eager to sell their own in-house products.

“However, the hawking prohibitions apply only to unsolicited telephone calls and meetings, and do not apply to other unsolicited communications,” Mr Mennen said.

“More work needs to be done to address digital-era communications, such as email spamming, brochures or digitally-targeted media advertisements.

“There is also a need for more robust requirements on financial institutions to report to customers and the regulator as to how they obtain and use personal information,” Mr Mennen said.

“Over the years, Maurice Blackburn has seen how banks and large wealth managers have systematically targeted existing customers through unsolicited approaches in an effort to cross-sell their insurance and other financial services.  

“As shown by the Royal Commission, this has too often resulted in consumers, including many of our clients, taking out inappropriate or unnecessary cover at significant personal cost,” Mr Mennen said.

“Ridding the industry of this type of underhanded practice will be a key step in stopping the exploitation of people’s understandable desire to protect their financial future.”

The ASIC ban on unsolicited insurance telephone sales will take effect from mid-January next year.

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Energy industry preparations for summer peak

THE Australian Energy Council and Energy Networks Australia have issued a fact sheet on the potential impacts of extended hot weather on the energy system following the release of the Australian Energy Market Operator’s (AEMO) Summer Readiness Plan.

The National Electricity Market will be under pressure to deliver reliable power during summer in situations where supply is tight and demand is high. Electricity generators and network businesses developed the fact sheet to explain how the industry works to deliver reliability during these extreme weather periods.

Energy Networks Australia CEO, Andrew Dillon and Australian Energy Council chief executive, Sarah McNamara, said the industry had been doing everything it could to ensure power supply could be maintained during the hot summer months.

Power station operators and transmission and distribution businesses have been undertaking plant and system maintenance in the lead-up to summer.

The AEC’s chief executive Sarah McNamara said, “Individual power station generation units can and do have unplanned outages from time to time as we have seen this year. But this is normal, not just for large plants here in Australia, but also overseas. Power systems have back-up capacity, which is designed to manage a limited number of individual outages.”

Historically, electricity demand has been highest on hot weekdays when business and industry are fully operating.

“The biggest risk occurs with very high demand. Usually that is at the end of a run of two or more extremely hot days. Buildings are already hot, there may be low output from wind generation and solar PV output declines late in the afternoon,” Ms McNamara said.

"Losing power even for short periods during a heatwave can cause real inconvenience. But electricity providers will continue to do everything possible to avoid that occurring. We are working with AEMO to have sufficient supply available for the hotter periods.”

Energy Networks Australia CEO Andrew Dillon said networks take all possible steps to keep the lights on during summer.

“Outages can occur for a number of reasons when temperatures hit extremes and networks respond as quickly as possible to restore power,” Mr Dillon said.

Extreme weather, such as fire, strong winds or storms, can damage network infrastructure.

When there is not enough electricity being supplied, AEMO may also direct networks to cut power to customers, this is known as load shedding.

When directed to load shed by AEMO, networks take all possible steps to minimise this disruption, keep critical infrastructure such as hospitals and public transport online and restore power as quickly as possible.

“For information on outages, follow your local network provider via social media or contact them directly,” Mr Dillon said.

Local electricity distributor list here.

Fact sheet here.

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Committee delegates attend Antarctic Parliamentarians Assembly in London

AFTER 60 years of the Antarctic Treaty, the future of the region is the focus of an international assembly to manage the issues affecting the global asset for the future.

The Chair of Parliament’s Joint Standing Committee on the National Capital and External Territories, Keith Pitt MP, along with committee member, Warren Snowdon MP, are representing the committee at the first ever Antarctic Parliamentarians Assembly in London.

The event has brought together parliamentarians from across the 54 signatories to the Treaty.

Mr Pitt said the Assembly was an important opportunity for Parliamentarians to discuss how challenges facing Antarctica could be addressed.

“Some of the topics to be discussed include whether Antarctica can be future proofed, as well as tourism in Antarctica, and whether the presence of people can support environmental protection,” Mr Pitt said.

“Australia was one of the 12 original signatories of the Antarctic Treaty and just this week the Australian Government has announced a $58.8 million commitment to strengthen our scientific and environmental leadership in Antarctica.”

Parliamentarians from Australia, Belgium, Brazil, Canada, China, France, Italy, New Zealand, Norway, Sweden, Turkey, United Kingdom and Ukraine attended the Assembly.

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Lands of opportunity

AS PART of a Federal Parliament inquiry into economic engagement with Traditional Owners, Members of Parliament are travelling to the Northern Territory.

The Northern Australia Committee is holding public hearings in Darwin, Katherine and Alice Springs, and will hear evidence from Land Councils, Native Title holders, Indigenous business leaders, local councils and other stakeholders.

Committee Chair Warren Entsch said that with 48 percent of the Territory’s land mass and 80 percent of its coastline granted as Aboriginal freehold, the Northern Territory is potentially a land of opportunity for Indigenous Australians—the key is finding a way to engage Indigenous people in exploring the opportunities their lands provide.

The Committee will hold public hearings in Darwin, Katherine and Alice Springs.

Public hearing details

Date: Tuesday, 10 December 2019
Time: 9am to 5pm
Location: Ballroom B, Hilton Hotel, Mitchell St, Darwin

Date: Wednesday, 11 December 2019
Time: 9:30am to 1:15pm
Location: Roper Gulf Regional Council, Crawford St, Katherine

Date: Thursday, 12 December 2019
Time: 10:30am to 3:45pm
Location: Double Tree by Hilton, Barrett Drive, Alice Springs

The hearings will be broadcast live at aph.gov.au/live.

The inquiry commenced in the last Parliament, and was suspended during the election period. To date, the Committee has received 35 submissions and held four public hearings. Further details of the inquiry, including expanded terms of reference, can be found on the Committee’s website.

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