Legal

ACCC looks hard at sharing economy ‘reviews’

THE Australian Competition and Consumer Commission (ACCC) is reviewing policies of sharing economy platforms including Uber and Airbnb part of an international initiative. The focus is on endorsements and online reviews.

ACCC’s  review is part of the International Consumer Protection and Enforcement Network (ICPEN)’s annual internet sweep, involving over 50 consumer protection agencies around the world. 

The focus of that sweep this year is in the way online reviews operate in the sharing economy and what impact that has on consumer behaviour and the industries these sharing economy platforms disrupt.

The Australian Consumer Law prohibits businesses from making or inducing false or misleading representations through testimonials or reviews. The ACCC has produced guidance for businesses regarding online reviews and has taken enforcement action against businesses that have done the wrong thing.

“The ACCC has three clear messages for businesses handling online reviews,” ACCC deputy chair Delia Rickard said. “Be transparent about commercial relationships and don’t let these influence the order in which reviews are published; don’t post or publish misleading reviews; and editing or deleting unfavourable reviews may be misleading.”

The ACCC has also looked closely at the consumer law issues involved in the sharing economy, where a platform connects providers and users, both of whom are usually individuals or small businesses. Reviews and ratings can play a large role for both providers and users in the sharing economy.

“The sharing economy is a fantastic development and offers a range of benefits for consumers and businesses. However, operators of sharing economy platforms must make sure that they have appropriate policies to regulate the use of reviews to avoid misleading consumers,” Ms Rickard said.

The ACCC is sweeping through a range of platforms to find out which are properly disclosing their policies for publishing reviews and ensuring that reviews, and the way they are presented, are accurate and do not mislead consumers.

The sweep will provide information to assist the ACCC’s engagement with the sector, including guidance for businesses and individuals involved in the sharing economy. The guidance will be released later this year.

The information will be shared with the ACCC’s ICPEN partners, as well as with Australian state and territory consumer protection agencies.

The ICPEN is an informal network of consumer protection law enforcement authorities representing 58 global economies. ICPEN provides a forum where authorities can cooperatively share information and look to combat consumer problems which arise with cross-border transactions in goods and services, such as e-commerce fraud and international scams.

www.icpen.org

www.accc.gov.au

 

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SMEs beware: bankruptcies on the increase

AUSTRALIAN insolvencies and bankruptcies are expected to rise by about eight percent in 2016 and 2017, according to new research by international debt collection group Atradius.

Atradius Australia and New Zealand managing director Mark Hoppe urged Australian businesses to implement strategies “to avoid being another bankruptcy statistic”. The Atradius insolvency matrix 2016.

“After a sharp increase in Australian business insolvencies between 2008 and 2009, and a steady, historically-high level between 2010 and 2013, insolvencies decreased by almost 20 percent in 2014,” Mr Hoppe said.

He said the commodities slump and the with the challenging situation in China, business insolvencies were estimated to have increased again during 2015 by up to 10 percent.

“This rising insolvency trend appears to be continuing,” Mr Hoppe said.

“From January to May this year, there were 3,634 insolvencies according to ASIC data.  It’s no surprise that the mining, oil and gas, and construction industries make up the majority of businesses facing increasing insolvency rates.

“The mining sector has been experiencing difficulty for some time thanks to the slowdown in China putting pressure on the insolvency landscape, and the continuing slump in the commodities market.”

Between January and May this year, the metals, mining and steel industry saw 167 insolvencies. The construction industry was the hardest hit by insolvencies during the same time period, with 625 insolvencies recorded in Australia.

However, start-ups and small businesses were also feeling the pinch. SMEs with assets under $100, 000 make up 85 percent of collapses in this category.

Insolvencies are being felt across Australia. The Atradius  report showed in Q3 of the 2015-16 financial year (FY15/16), a total of 658 NSW businesses entered into external administration.

This was followed by 594 Victorian businesses, 444 Queensland businesses, 102 in South Australia, and 241 in Western Australia.

Mr Hoppe said these statistics highlighted the need for businesses to actively implement a risk-management plan. This includes thoroughly researching the potential customer and supplier, and the market it operates in, before signing a deal.

“Speaking to an expert is a great way to further understand business risks, and how to protect your products and profit,” Mr Hoppe said. “For example, not fully understanding the impact of import duties on the market value of your product in various countries before you invest in exporting can create huge problems.

“Businesses need to recognise that, with the increase in bankruptcies putting pressure on the entire market, they need to protect themselves. With a clear idea of the potential risks, businesses can begin to plan to minimise their exposure.”

www.atradius.com.au

 

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ACCC bares its legal teeth

THE Australian Competition and Consumer Commission (ACCC) has shown its mettle against unfair business practices over the past year, initiating a wide range of court cases, strong review action on mergers and acquisitions review, and new market studies.

ACCC chairman Rod Sims outlined the commission’s performance to at the recent Law Council of Australia workshop in Sydney, saying with Australia’s first criminal cartel charges now before the court, the ACCC wanted to lay strong foundations for a continuing program of cases. 

“We have 10 to 12 in-depth criminal investigations and we are aiming for a steady stream of one to two criminal cases per year,” Mr Sims said. “Hopefully, this will send a clearer signal on cartel conduct; there is too much of it occurring in Australia today to the considerable detriment of the Australian economy.”

In the broad area of competition and consumer law, Mr Sims said there were also many important cases and appeals before the courts.

He named the Cement Australia penalty appeal, the secondary boycott allegations against the CFMEU, the Nurofen penalty appeal, the pending Flight Centre High Court decision and the unconscionable conduct allegations against Medibank Private Limited as some of the major cases.

In a year featuring many significant and challenging transactions, Mr Sims said the ACCC’s merger review record has been very pleasing.

Key transactions included the Qube/Brookfield acquisition of Asciano, Metcash’s acquisition of the Home Timber and Hardware Group, Iron Mountain’s acquisition of Recall Holdings, the undertakings given by Primary Health Care concerning its completed acquisition of Healthscope and TPG’s acquisition of iiNet.

The ACCC considered 319 mergers and conducted 31 public reviews during 2015/16.

“Significantly, and in accordance with our stated objectives, we cleared 90 percent of mergers without the need for a public review,” Mr Sims said.

“We believe we are getting the right balance in ensuring our focus is on the more complex or contentious end of the merger spectrum while non-contentious mergers are cleared expeditiously.”

Mr Sims said market studies were now part of ‘business as usual’ for the ACCC.

“We have had a very resource intensive market study into the east coast gas market, and we have had studies into petrol prices in Darwin and Launceston, with Armidale and Cairns to follow,” he said.

“We currently have market studies into the beef cattle sector … we also have an important market study underway in relation to motor vehicle retailing,” and he has also announced a major market study into communications.

Mr Sims said market studies were useful when concerns exist but there was no clear breach of the Competition and Consumer Act.

“It is not wise to imply, as some do, that where there is no clear breach, the market must always be working well. We think market studies can, in appropriate cases, be an important safety valve enabling the credible concerns of stakeholders to be examined.”

Mr Sims said market studies can also lead to policy recommendations, enforcement investigations and help identify whether other tools may address market ‘failures’ such as information asymmetry concerns.

www.accc.gov.au

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ACCC chairman Rod Sims’ speech is available at https://www.accc.gov.au/speech/chairmans-address-to-the-law-council-workshop

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Personal liability risk under Qld’s new EPA laws

QUEENSLAND-headquartered law firm Cooper Grace Ward is warning company officers, financiers, shareholders and other related people that they can now be personally liable for company breaches under the Environmental Protection Act 1994 (Qld).

On April 22, the Queensland Government passed the Environmental Protection (Chain of Responsibility) Amendment Act 2016 to drastically broaden the application of the Act. 

According to Cooper Grace Ward co-founder David Grace, the amendments were triggered as a consequence of concerns that taxpayers may end up paying for the costs of environmental rectification works at the Queensland Nickel refinery near Townsville, as a result of the Clive Palmer-owned operator of the refinery being placed in administration.

Mr Grace said before the amendments, the Department of Environment and Heritage Protection could generally only issue an environmental protection order to companies or individuals who caused environmental harm or failed to comply with environmental conditions imposed by the Department under the Act.

Under the recent amendments, the Department can now issue an environmental protection order to related bodies corporate, executive officers, secured parties, mortgagees, financiers, shareholders, and ‘related persons’, such as holding companies and landowners.

“This means that parties that had no involvement in causing the environmental harm or failing to comply with environmental obligations can now be required to comply with environmental protection orders,” Mr Grace said. “The costs in complying with these orders, such as rehabilitating affected land, can be significant.”

Mr Grace said as the Department could consider matters arising prior to April 20, 2016, in determining “whether a person constitutes a related person, people who may be at risk should consider whether they have sufficient contractual protection under existing insurances, leases, sale contracts and joint ventures if environmental harm is caused”.

He said ‘at risk’ parties could minimise their exposure through appropriately drafted obligations in leases and other contractual arrangements.

www.cgw.com.au

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Directors not responsible for org. culture? That’s barbaric …

RECENT media statements by senior company directors distancing themselves from ‘toxic’ corporate cultures within the organisations they govern – examples include the 7Eleven staff underpayment inquiry and Commonwealth Bank’s insurance revelations – have come under heavy attack from Australia’s The Ethics Centre.

The Ethics Centre executive director, Simon Longstaff, said the “disgraceful” views of a number of senior company directors, who are excusing themselves and instead attacking the Australian Securities and Investments Commission (ASIC)  for  “suggesting that company directors might, in some circumstances, be held liable if a pernicious corporate culture is directly linked to wrong-doing”. 

“That they should adopt this aggressive stance against responsibility, especially in the wake of a growing number of corporate scandals, is quite remarkable,” Dr Longstaff said.

“After all, shareholders enjoy the privilege of limited liability only because they have delegated, to boards, the power to direct the affairs of companies. If company directors are not ultimately responsible for the most important factor in shaping the conduct of a corporation – culture – then who is?

“Do these few, influential directors want the liability to fall back on shareholders? Or do they think that nobody should be held to account?”

Dr Longstaff pointed out that the character of a corporation’s culture has been a feature of Australia’s criminal law since 1996.

“That is, the concept of corporate culture has been a defined legal term for twenty years. Not once, in all of that time, has a company director expressed public concern,” Dr Longstaff said.

“Indeed, the alarm was only raised after ASIC proposed, in quite general terms, that the ‘culture provisions’ of the Commonwealth Criminal Code Act should be extended to encompass the Corporations Law. Only then did company directors start to pay attention to legal concepts that they had happily ignored (or lived with in blissful ignorance) for two decades.

“ASIC has been accused of trying to specify a blue print for corporate culture. That accusation has no foundation.

“Like APRA has already done, in its risk culture standard CPS220, ASIC was merely flagging its intention that company director should be clear and explicit about the character of the corporate culture that they intend to see established – and that they should monitor and remediate any gaps between the ideal culture (as specified by the board – not ASIC) and the actual culture as ‘lived’ and experienced.”

Dr Longstaff posed the question: Why does this matter so much?

“The ‘culture provisions’ of the 1996 law were enacted for a very good reason,” he said. “Up until then, Australian companies had been able to hide behind formal systems of compliance in which all of the boxes had been ‘ticked’. Meanwhile, the culture would either be indifferent to – or encouraging of – illegal conduct.

“That is when bad things happen – and no amount of regulation and surveillance can prevent the harm that follows.

“The worst of this is that ASIC has not been given the chance to develop its proposals. For example, it is likely that directors would only be held liable if recklessly indifferent to the culture of a corporation or if actively encouraging a culture of non-compliance – as they should be,” Dr Longstaff said.

““This is especially worrying as all of the tools needed for the accurate measurement and assessment of corporate culture are well-developed and in use.

“Fortunately, the Australian Institute of Company Directors (AICD) has recognised the central role that directors must play in setting the foundations for and in monitoring the corporate culture developed by management. Thank heavens for that!”

www.ethics.org.au

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QRC laments Qld Govt legislation to allow 'global' objections to mines

QUEENSLAND'S mine objection laws "open the floodgates for anti-resources activists, from Broome to Berlin, to disrupt and delay projects" according to the Queensland Resources Council (QRC).

QRC chief executive Michael Roche said, "The Palaszczuk Government’s Mineral and Other Legislation Amendment Bill (MOLA) passed today, overturns aspects of Newman government legislation that was set to streamline the objection process for mining projects in Queensland." 

Mr Roche claimed the new law was "yet another to add to the stack that made it harder to get on with business in the state, despite the resources sector being one of the heavy lifters in the economy, generating one in every six jobs and injecting $2.1 billion in royalties over the past financial year alone". 

"The QRC understands that MOLA delivers the Palaszczuk Government’s election promise to wind back amendments made by the Newman government to streamline the objection process for mining projects in Queensland," Mr Roche said.

"We agree the community should have an avenue for their concerns to be heard about mining projects, however this should not equate to multiple years in the Land Court spent frustrating and delaying what is supposed to be an administrative process only, not a Hollywood-style courtroom hearing."

Mr Roche said there were currently multiple pathways available to object about a project and the QRC supported the previous government’s efforts to provide clarity to objectors as to the appropriate pathway where there were concerns about a mining project.

"QRC maintains that an objection right under the mining legislation is an unnecessary double-up of the environmental objection under environmental legislation in Queensland," Mr Roche said.

"The government must act to protect future investment in the resources sector for all Queenslanders as we are at a crossroad where every new project could be held up in court for several years. 

"At a cost of about $1 million a day spent in court, this is an unacceptable message to send out to investors and potential investors in Australia and overseas.

"To make matters worse, under this law you don’t even have to be a resident of Queensland to object to the grant of a mining lease in Queensland. You could be living in another state or in a foreign country and be able to lodge an objection.

"The QRC once again calls on the Palaszczuk Government to urgently overhaul the Land Court system so that resource projects are not subject to onerous delays that are holding up job-creating projects for Queensland."

www.qrc.org.au

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Beware 10% property withholding tax

FROM July 1 this year, a new 10 percent withholding tax will apply to acquisitions of Taxable Australian Real Property (TARP) or Indirect Australian Real Property (IARP) interests.

The withholding is based on 10 percent of the purchaser’s capital gains tax (CGT) cost base for TARP or IARP and must be paid to the Australian Taxation Office (ATO) on or before the settlement date.

“The ramifications for a purchaser in failing to withhold are severe so they will need to be thorough in their due diligence, be clear about their withholding obligations, negotiate withholding and settlement terms with the vendor and seek adequate protections in contractual agreements,” RSM Australia partner Simon Aitken said.

“The measures could have flow-on effects for related GST and stamp duty liabilities if there are tax gross-up clauses in the purchase agreement. A prudent course for a purchaser of TARP or IARP is to assume a withholding applies unless the vendor can prove otherwise.”  

Mr Aitken said Taxable Australian Real Property is defined as real property, including a lease, within Australia. The definition does not carve out residential property or a mining, quarrying or prospecting right within Australia.

“The new measures will impose a non-final withholding tax, meaning the vendor will still have an obligation to lodge a tax return in relation to the CGT event but they’ll be entitled to a tax credit and perhaps even a tax refund (where relevant) for the withholding,” he said.

“RSM Australia expects that the ATO will be vigilant in chasing delinquent vendors who do not lodge tax returns disclosing CGT events for their disposal of TARP or IARP.”

RSM Australia is an industry expert member of Victorian Leaders, the organisation helping to foster the next generation of leading businesses based in Victoria.

www.rsm.global/australia

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