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Best and most innovative technologies on the showfloor of CeBIT Australia 2018

THIS week, CeBIT Australia will showcase the latest innovative global technology changing the way we do business. Explore the future of driverless transport, the latest in rugged mobile technologies able to endure even the harshest of elements, an ultra-modern escape room experience, and more all on the exhibition showfloor, from 15-17 May at ICC Sydney.

The incredibly human-like FaceMe chatbots are designed to respond to customer service needs with empathy and personalisation. They look like humans and are equipped with the ability to change their facial expressions in line with the context of the conversation. Showcasing the 'next wave of digital employees', the highly-interactive chatbots are powered through a sophisticated AI platform, soon to be rolled-out across service-based establishments such as banks.

From ultra-smart robots to smart buildings, Advantech Australia will demonstrate the latest in intelligent smart buildings designed to enhance sustainability and efficiency. In a special CeBIT Australia first, Norton by Symantec will launch its first ever hardware product, the Norton Core Router. Designed to protect all the home's smart devices from cyber threats, the router is ambitious in both design and function and begs to be showcased rather than hidden behind the home TV. Demonstrations of this new product will be held on their stand. The story of Norton Core will be told through an Australian first visual hologram prototype on a 1.4m x 1m display.

Harvey Stockbridge, managing director, Hannover Fairs Australia, said driverless vehicles are always a popular attraction, this year will be no different.

"There's no disputing the rise of driverless vehicles. In fact, some claim that by 2030, most vehicles on Australian roads will be automated. Accordingly, driverless transport will make its mark again on the showfloor of CeBIT Australia. We also have a range of exhibitors bringing with them the latest technology in their industry, from holographic displays, to coding classes and digital employees, there are many avenues looking at the future of business technology," said Mr Stockbridge.

EasyMile and the Australia and New Zealand Driverless Vehicle Initiative (ADVI) presents the ultimate in-house fleet management solution for transporting up to 15 passengers and travelling up to 45km/h, the EZ10 driverless shuttle challenges the ideas of driverless automation.

A first on the showfloor, Maxo Telecommunications, will give attendees the chance to compete in an interactive escape room experience 'Escape Your Telco'. The highly anticipated Atlassian Code Lab sees classes run each day, where visitors can learn the basics of coding.

"The showfloor of CeBIT Australia is always buzzing with activity and an air of excitement, that's because it really is thrilling to get a taste of what's to come. Some of the innovations on display this year are truly revolutionary.

"It's humbling that so many great innovators of the industry choose CeBIT Australia to show-off their amazing advancements. It's an honour to be able to provide CeBIT Australia as a platform for this purpose," Stockbridge added.

CeBIT Australia 2018 is happening at ICC Sydney next week, with leading international keynotes, conference streams, and two stages on the showfloor, the Innovation stage and the FutureTech stage, covering everything from IoT to machine learning and AI.  

For more information – including an overview of the CeBIT Australia 2018 presentations, speakers and events – visit cebit.com.au 

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The ARA welcomes new Tobacco Taskforce to tackle organised crime

THE Australian Retailers Association (ARA) has welcomed the Federal Government’s unveiling of a new Tobacco Taskforce to deal with the increasing threat of organised tobacco crime in Australia.

As part of Tuesday’s Federal Budget, the Federal Government announced the Australian Border Force (ABF) and Australian Taxation Office (ATO) will work together to dismantle illicit tobacco supply chains.

The Government says the increased ability to gather intelligence and disrupt criminal gangs involved in illicit tobacco will be able to raise $3.6 billion in additional revenue over the next four years.

Executive director of the ARA, Russell Zimmerman, said the new Illicit Tobacco Taskforce was significant for retailers across the country. The announcement follows continued advocacy by the ARA to highlight the effects of the Black Economy and illicit trade for retailers.

“It is encouraging to see the Federal Government take a step in the right direction when it comes to fighting organised tobacco crime in this country,” Mr Zimmerman said.

“For some time, we have been calling on a coordinated national strategy to ensure all arms of Government work together to investigate and dismantle the sophisticated criminal syndicates that import, grow and sell illicit tobacco.”

The ARA are concerned the 1.2 million retail workers in Australia are left most vulnerable to crime and abuse as they work on the frontline on a daily basis.

“Illicit tobacco is a serious problem for retailers, as we are seeing a significant increase in forced break-ins from criminals who want to get their hands on tobacco products and sell them on the Black Market,” Mr Zimmerman said.

“Young people are also in danger as gangs are importing illicit tobacco from overseas and selling them on the streets to anyone who wants them.”

The ARA recently teamed up with the Australian Lottery and Newsagents’ Association (ALNA), Master Grocers Australia (MGA Independent Retailers) and the Australian Association of Convenience Stores (AACS) to support workers in the retail industry and reduce the effects of illicit tobacco on the community.

Mr Zimmerman said the crackdown on illicit tobacco is particularly welcoming following the release of last week’s KPMG report that found illicit tobacco now represented 15 percent of the total tobacco market in Australia, a significant increase from the previous year.

About the Australian Retailers Association:

Founded in 1903, the Australian Retailers Association (ARA) is Australia’s largest retail association, representing the country’s $310 billion sector, which employs more than 1.2 million people. As Australia’s leading retail peak industry body, the ARA is a strong pro-active advocate for Australian retail and works to ensure retail success by informing, protecting, advocating, educating and saving money for its 7,500 independent and national retail members throughout Australia. For more information, visit www.retail.org.au or call 1300 368 041.

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Jail term imposed in Fair Work Ombudsman’s first contempt of court case

A NORTHERN Queensland business operator has been jailed – and then released pending the outcome of his appeal – as a result of the Fair Work Ombudsman’s first contempt-of-court action.

On Thursday May 10, the Federal Circuit Court sentenced Leigh Alan Jorgensen - the owner-operator of a Cairns company trading as Trek North Tours – to a 12-month jail term and fined him $84,956 for committing contempt of court by contravening a freezing order that applied to funds in his company’s accounts.

The Court ordered that Jorgensen’s jail term be suspended after he had spent 10 days in jail on the condition of payment of the fine.

Mr Jorgensen sought an urgent stay of the orders in the Federal Court and lodged an appeal against his conviction and sentence. In accordance with her model litigant obligations, the Fair Work Ombudsman agreed to the stay on conditions. On May 11, the Federal Court ordered that his sentence be stayed and Mr Jorgensen be released from jail on conditions, pending the outcome of his appeal.

A Court date has not yet been set for the appeal hearing but an order has been made that it be expedited.

The matter is the first time the Fair Work Ombudsman has commenced a contempt of court action and the first time a jail term has been imposed as a result of the Agency’s actions.

Judge Salvatore Vasta imposed the jail term after finding Jorgensen had committed contempt of court when he contravened a freezing order the Fair Work Ombudsman secured against his company in 2015.

Judge Salvatore Vasta imposed the jail term after finding Mr Jorgensen had committed contempt of court when he contravened a freezing order the Fair Work Ombudsman secured against his company in 2015.

Freezing orders were imposed in the Federal Circuit Court in 2015 preventing any dispersion of Jorgensen’s and his company’s assets until such time as they complied with penalty and back-payment orders resulting from the Fair Work Ombudsman taking legal action against them for underpaying five back-packers on 417 working holiday visas in 2013 and 2014.

The relevant orders from that legal action, imposed by the Federal Circuit Court in June 2015, were for Mr Jorgensen to pay a $12,000 penalty and his company to pay a $55,000 penalty and back-pay the backpackers in full, all by July 17, 2015.

The Fair Work Ombudsman took the step of securing freezing orders against both Jorgensen and his company after both failed to pay the amounts owed by the due date and receiving information that gave rise to concerns that Mr Jorgensen would divert company assets to avoid payment of the penalties and back-pay.

At the time, Mr Jorgensen’s communications with the Fair Work Ombudsman suggested he was prepared to ‘bankrupt’ his company to avoid paying the penalties and back-pay order.

Mr Jorgensen had also previously told Fair Work inspectors investigating the underpayments that the backpackers ‘would not get a cent’ in back-pay.

After the freezing orders were imposed, Mr Jorgensen paid the penalty imposed on him personally into Court, resulting in the freezing order against him being lifted.

However, Mr Jorgensen’s company failed to pay its penalty and failed to back-pay the workers, resulting in the freezing order against his company remaining in place.

The Fair Work Ombudsman commenced legal action against Mr Jorgensen for contempt of Court last year, alleging that Mr Jorgensen committed the offence of contempt of court in August 2015 when he contravened the freezing order against his company by transferring a total of $41,035 from two frozen accounts into his family trust account.

Judge Vasta found that the Fair Work Ombudsman had presented evidence to prove, beyond a reasonable doubt, that Mr Jorgensen committed the offence.

Pending the outcome of his appeal, the Federal Court has released Mr Jorgensen on conditions including that he surrender his passport, remain in Queensland and report to Police twice a week.

Fair Work Ombudsman Natalie James says that the commencement of these proceedings demonstrates that her Agency is prepared to use every tool at its disposal to ensure justice is served.

“We will use every lever open to us to ensure the integrity of the administration of justice and compliance with court orders imposed under the Fair Work Act 2009.

“This includes taking unprecedented new actions available to us across the legal framework such as this one.”

Employers and employees seeking assistance can visit www.fairwork.gov.au or contact the Fair Work Infoline on 13 13 94.

An interpreter service is available by calling 13 14 50.

Information on the website includes the Fair Work Ombudsman’s compliance and enforcement policy.

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Retailers transforming Mother’s Day for the modern-day mum

THE Australian Retailers Association (ARA) said retailers across Australia are preparing for large crowds this weekend as shoppers enter their doors in search of the perfect Mother’s Day gift this Sunday.

With technology transforming every industry, Russell Zimmerman, executive director of the ARA said mums are more mobile than ever and all Australian’s should take this into account when buying their gift this Mother’s Day.

“Technology is creating new ways for consumers to interact with each other, and retailers are now redesigning their products to align with consumer behaviour and modernising the way they market to their consumers on these special occasions,” Mr Zimmerman said.

“Although the usual Mother’s Day gifts like slippers, perfume and pajamas are still high on the wish list this year, we are seeing retailers push more electronic gifts to suit the needs of the modern-day mum.”

Roy Morgan Research surveyed almost 2,000 mothers in 2015 to find out how they engaged with online activities and found mums are more likely to use their smartphone for life admin rather than pure entertainment.  

With this is in mind, the ARA are seeing retailers across the country stock up on Fitbits and Smart Watches this year, as department store Myer believes the highly anticipated Fitbit Versa Smart Watch will be the perfect gift for mums on the go.

Gerry Gerrard, CEO of Interflora, said flowers will still be very popular this Mother’s Day with chrysanthemums, carnations and lilies being the most popular flowers of choice.

“With Interfora’s Mother’s Day Collection offering a wide range of beautiful bouquets and hampers filled with every mum’s favourite treats, we’re expecting Mother’s Day to be as busy for our florists as ever,” Mr Gerrard said.

From bright flowers to sparkling jewellery, the ARA know Mother’s Day is the second largest trading month for the retail jewellery category, after Christmas.

Carson Webb, general manager of Showcase Jewellers said their stores often experience increased diamond business during the Mother’s Day lead-up as no one can ever have too many diamonds.

Mother’s Day is strong in the general jewellery lines, including watches and branded fashion jewellery. The most beautiful, yet simple gift selection for Mum are diamond studs,” Mr Webb said.

About the Australian Retailers Association:

Founded in 1903, the Australian Retailers Association (ARA) is Australia’s largest retail association, representing the country’s $310 billion sector, which employs more than 1.2 million people. As Australia’s leading retail peak industry body, the ARA is a strong pro-active advocate for Australian retail and works to ensure retail success by informing, protecting, advocating, educating and saving money for its 7,500 independent and national retail members throughout Australia. For more information, visit www.retail.org.au or call 1300 368 041.

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Personal tax cuts still required for retail

THE Australian Retailers Association (ARA) said March trade figures released today by the Australian Bureau of Statistics (ABS) represent an adequate Easter trade, with a 3.15 percent total growth year-on-year.

Russell Zimmerman, executive director of the ARA, said although March figures were in line with expected year-on-year retail growth, the ARA would like to see a much stronger growth for retailers already struggling in an uncertain market.

“Although March trade figures are slightly stronger than February’s retail trade, the growth relies highly on food retailing,” Mr Zimmerman said.

“We’ve seen the majority of retail categories take a step back in year-on-year growth across the industry.”

Food Retailing grew by 4.17 percent year-on-year which was boosted by Specialised Food (9.84%), Liquor (7.26%) and Supermarkets (3.37%).


“With Easter trade being early, we would have hoped to see strong growth in Department Stores and Clothing, Footwear and Personal accessories,” Mr Zimmerman said.

“However, instead we have lost ground in these categories at a time when they should be thriving.”

Across the country, Victoria (5.48%) and South Australia (4.13%) showed the strongest year-on-year growth of all the states, while the Australian Capital Territory (3.04%), Tasmania (3%), New South Wales (2.84%) and Queensland (2.47%) remained steady.

The Northern Territory (1.79%) has improved month-on-month but showed weak year-on-year growth. Unfortunately, Western Australia (-0.50%) still lags behind the rest of the country with negative figures yet again.

“It was pleasing to see Online Retail remain steady in March, however our major concern is in Newspapers and Books who have fallen -12.74 percent, showing negative figures for three months in a row,” Mr Zimmerman said.

“We are hoping to see localised growth across most retail categories come July, with the commencement of GST collection for overseas goods.”

The ARA are hoping tonight’s Budget focuses on personal and company tax cuts to ensure retailers across the country can invest in their businesses and grow employment in the sector.

“We also believe personal tax cuts will be key for the future of retail, as personal income tax cuts will enable consumers to feel confident about their spending and ensure the longevity of Australian retail.”

Monthly Retail Growth (February 2018 - March 2018 seasonally adjusted) 

Food retailing (0.70%), Clothing, footwear and personal accessory retailing (-0.19%) Household goods retailing (-0.26%), Department stores (-0.52%), Other retailing (-0.56%) and Cafes, restaurants and takeaway food services (-0.81%).

Australian Capital Territory (1.52%), Victoria (0.23%), South Australia (0.19%), Northern Territory (0.08%), Western Australia (-0.07%), New South Wales (-0.14%), Queensland (-0.23%) and Tasmania (-0.29%).

Total sales (0.00%).

Year-on-Year Retail Growth (March 2017 - March 2018 seasonally adjusted)

Food retailing (4.17%), Clothing, footwear and personal accessory retailing (3.90%), Household goods retailing (2.96%), Cafés, restaurants and takeaway food services (2.84%), Other retailing (1.55%) and Department stores (0.38%).

Victoria (5.48%), South Australia (4.13%), Australian Capital Territory (3.04%), Tasmania (3.00%), New South Wales (2.84%), Queensland (2.47%), Northern Territory (1.79%) and Western Australia (-0.50%),

Total sales (3.15%). 

About the Australian Retailers Association: 

Founded in 1903, the Australian Retailers Association (ARA) is Australia’s largest retail association, representing the country’s $310 billion sector, which employs more than 1.2 million people. As Australia’s leading retail peak industry body, the ARA is a strong pro-active advocate for Australian retail and works to ensure retail success by informing, protecting, advocating, educating and saving money for its 7,500 independent and national retail members throughout Australia. For more information, visit www.retail.org.au or call 1300 368 041.

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