Flood insurance inquiry to visit Tasmania

THE House Standing Committee on Economics will hold a public hearing in Devonport, Tasmania, as part of its inquiry into insurers’ responses to 2022 major floods claims.

The hearing will be held at the Paranaple Convention Centre on July 17.

Committee Chair Daniel Mulino MP said he wanted to hear first-hand from local councils, businesses and residents about their experiences.

Invitations have been issued to key councils, business associations and community groups. Other organisations and individuals that wish to give evidence can email their interest to the Committee secretariat at This email address is being protected from spambots. You need JavaScript enabled to view it..

The committee is interested in:

• the experiences of policyholders before, during and after making claims;
• timeframes for resolving claims;
• obstacles to resolving claims;
• insurers’ communication with policyholders;
• accessibility, affordability and quality of hydrology reports and other expert assessments;
• affordability of insurance premiums;
• claimants’ experiences of insurers’ dispute resolution processes.

Dr Mulino said it may not be possible to accommodate everyone interested in speaking, but those who miss out “can still make a public or confidential submission, and/or complete our online survey".

More than 600 people have completed the survey about their experience with their insurer. The survey is open until July 31 and is available here.

Submissions can be uploaded through this online link or emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. until July 31, 2024.

The hearing program will be posted on the inquiry website closer to the time. A live audio stream of the hearings will be available on the APH website.

The committee will next be travelling to Cairns and Townsville in Far North Queensland on July 24 and 25.

For further information contact the Committee secretariat on 02 6277 4707 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

 

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