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Success isn’t about labels – it’s about mindset

IN MY EXPERIENCE >  by Fran Chalmers, MediaCast managing director >>


IN THE LEAD-UP to International Women’s Day, I had been reflecting on my own success as a business owner and whether or not being a woman has played a role in my success.

Truthfully, I don’t know that it has… and I’d love to tell you why.  

I fundamentally believe that success isn’t about circumstances, labels, or external validation — it’s about persistence, adaptability, and making the tough decisions at the right time.

Reflecting on my career so far, I realise that some of the most important lessons I’ve learned had nothing to do with being a woman in business, but everything to do with the mindset needed to build something that lasts.

Building something that matters

When I first started my agency, I wasn’t thinking about breaking barriers or defying expectations. I was thinking about how to create a unique offering, deliver value, and build something that mattered.

My business hasn’t achieved success because of who I am — it succeeds because I have a strong vision, a willingness to take risks, and an unwavering commitment to hard work.

There’s a tendency in today’s world to define success through external factors — gender, background, or industry norms. But in reality, success is built from the inside out.

It’s about resilience in the face of setbacks, the ability to pivot when challenges arise, and a relentless focus on growth. It’s about making smart decisions, surrounding yourself with the right people, and never settling for mediocrity.

Focus on the challenges

Looking back, I see that the key moments in my career haven’t been shaped by being a woman in business, but by how I approach each challenge.

Early on, I worked in the automotive industry, an environment where men vastly outnumbered women. But instead of seeing that as an obstacle, I saw it as an opportunity to learn, grow, and prove myself through the quality of my work.

When I co-founded my agency (MediaCast), my focus wasn’t on how my gender might impact my success—it was on how I could build something innovative and enduring.

As MediaCast marks its 10-year anniversary, I’ve been reflecting on what it takes to sustain and grow a business in an ever-changing industry.

The most valuable lessons I’ve learned apply to anyone looking to achieve success, regardless of background:

  • Adaptability is everything. The landscape is always shifting, and the most successful people are those who can evolve with it. Staying rigid in your thinking or approach will only hold you back.
  • Surround yourself with the right people. Success isn’t a solo journey. Finding business partners, mentors, and collaborators who challenge and complement you is critical.
  • Take risks, but make them calculated. Every opportunity carries some level of risk, but success comes from making informed, strategic decisions.

At the end of the day, success isn’t about labels—it’s about mindset. It’s about the choices you make, the habits you cultivate, and the determination you bring to every challenge.

And that’s a message that applies to everyone.

www.mediacast.com.au


BUSINESS ACUMEN IN ACTION

To illustrate how Fran Chalmers and her team faced – and reacted to – many challenges MindCast dealt with over the past decade, Business Acumen asked her to list the more significant ones. Business owners and leaders will recognise and identify with many of these challenges – and ask the obvious question: ‘How would I proceed in a similar situation?’ 

Year

Challenges

Milestones

2015

Setting up the business in a new market!

Founders Fran Chalmers and George van Velzen relocated from London to Brisbane to establish MediaCast. They built their client base from scratch, learnt the Australian media landscape and built a custom CRM, CMS and NewsWire to streamline campaign delivery.  

MediaCast’s signature Radio Day offering was incredibly unique and offered a service that didn’t exist in the Australian PR landscape.

MediaCast gained traction by offering pro bono campaigns to NFPs to gain experience, generate referrals and build brand awareness.

2016- 2017

MediaCast needed to capture more of the market and expanded to become a full service agency offering project services across radio, TV, print and digital.

This new offering opened doors to more clients looking for one agency to do it all.

MediaCast became known for their broadcast specialism as well as their signature ‘All Four’ campaigns targeting radio, TV, print and digital outlets. MediaCast also established themselves as leaders in research driven PR, with consumer research projects becoming a staple within the business.

2018- 2019

Time to start scaling! MediaCast grew the team and moved into bigger premises to accommodate a now team of five.

MediaCast won the 2019 PRIA Golden Target Award for Small Budget Campaign for their work with Act for Kids.

2020

Covid-19 pandemic hits, global lockdowns and fear during the pandemic resulting in budgets being pulled and agreements cancelled.

Pivoted to support our staff to WFH, supported our clients with revised strategies to ensure cut-through in an unknown landscape, prioritised securing new retainers to strengthen our business.  

2021

MediaCast grew the team again and moved into even bigger premises to support rapid growth.

As the team grew, the priority turned to professional development to upskill the team and establish solid processes.

MediaCast won the 2021 PRIA Golden Target Award for Public Affairs and Advocacy for their work with the Immunisation Coalition, advocating for the flu jab and covid vaccine to be given to seniors concurrently.  

2022-2023

Post-covid, hiring staff was a challenge across the industry.

With a relatively new team, MediaCast continued to prioritise professional development and ensure they are positioned well in the employment market by introducing a range of talent incentives such as referral and loyalty bonuses, birthday leave, commissions and more.

MediaCast was one of the first agencies in Australia to offer IVF fertility leave and paid pregnancy loss leave.

In addition, they commercialised their cloud-based PR software and launched BUZZHub to help other agencies improve their own efficiency.

2023-2024

The landscape is shifting – global political unrest and local government uncertainty impacts client spending. MediaCast increased business development activities to maintain agency growth.

MediaCast ceased renting and purchased an office, completed a stylish, ergonomic fit-out for the team including an in-house studio.

The team won the PRCA APAC Campaign Award for Diversity, Equity and Inclusion for their work with the Tourette Syndrome Association of Australia.

2025

To broaden revenue streams, MediaCast developed an extended videography offering for key metros to support clients PR and marketing activities with professional visual assets.

Celebrating 10 years of MediaCast.

MediaCast has recently been shortlisted for three PRCA APAC Awards.

 

#ends